First things first: what's a blog? There are great debates about this. For a long time, blogs were considered non-commercial online diaries of an individual's thoughts, knowledge, commentaries and so on. These online diaries are often updated daily in reverse chronological order. I often think of blogs as informal, unedited streams of quasi-journalism from quasi-journalists.
Where blogs are now isn't much different than where web pages were in the early nineties. If in 1994 you wanted to find out how to artistically shave a poodle, there was probably a web site on the topic. However, if you simply wanted to find the phone number of your largest distributor, forget about it.
I know I might take some arrows from the purists for this comment, but blogging is going commercial. Here's why, in my opinion. Most corporate web sites are still annoyingly dull. Essentially, most are outdated repositories of unkempt content. To this day, most corporate web sites suffer from a combination of lack of content ownership, content management tools, and a compelling voice.
A blog can help change that.
Fortunately, there are a million tools out there to help you get a blog up and running. (We've got one of them.) A blog is, by its very nature, unscripted content. It's conversational. So corporations may now have an area of its web site where strict communications controls are lifted to a degree, and knowledgeable people with organizations can express their opinions, know-how, and commentary in a more free-flowing and, truthfully, more entertaining way. When considering whether to publish a blog, ask yourself not "what do I have to say" but "what do I have to share."
What are some ways in which corporations could use a blog? I brainstormed a few. Here are three scenarios:
Blogging’s time has come. Visit the links in this month's Buzz column for some helpful resources to get you on your way.
Until next month,
Andrew Eklund
CEO