Design Lead – Minneapolis/Saint Paul

Hello from Ciceron. Nice to meet you. Just a little bit about ourselves:

As one of the very first pure digital agencies in the US, Ciceron continues to thrive by fusing our work directly to the needs and desires of our clients’ customers. We recognize that everyday people, not only marketers, are fully involved in co-creating powerful brand experiences through their connections and content. These myriad touchpoints create powerful sources of data that inform our work, fuel client growth, and allow us to be more honest, nimble, and smarter at each and every step.

For the past 25 years, Ciceron has been dedicated to being advocates for our clients by serving as their “Cicerones” in digital marketing. Cicerones are, by definition, “trusted and masterful guides who navigate complex journeys, ensuring a safe arrival at a destination for their clients.” Unlike many traditional agencies who take their clients on often magical journeys and unfortunately end up in a destination far from where they need to be, Ciceron is keenly focused on leading its clients to where their customers need them to be. Digital is a customer-driven environment, and our work must serve their interests.

Oh, and we win awards. And our clients actually say they love us.

Now, on to you. This is who we are looking for:

The Role: As a digital-minded Design Lead, innovative thinking in web design creation, social media best practices, and email strategies are essential. This candidate is a highly creative, motivated, and experienced designer who loves putting pen to paper (finger to touchpad?) to design surprising, scroll-stopping stuff.

This client-facing design role reports to the Associate Creative Director, partners with our Digital Production Artist, and receives additional mentorship from our Executive Creative Director. We’re a group that blends artsy creative with polished tech, so come ready to get gritty and nerdy!

This person is equal parts strategic thinker, problem solver and design extraordinaire, who genuinely loves collaboration and is willing to own their expertise. You’re not into egos and are a big believer in empathy. And you’re as comfortable in the heads-down design space, as you are in big-thinking creative ideas sessions.

Essential Duties and Responsibilities:

  • Deliver bold design primarily in the digital space, as well as traditional spaces, when needed.
  • Bring a comprehensive point of view to campaign work—our projects are often multifaceted and complex. And we love that!
  • Bring a strong creative POV in project kick-offs, internal / external reviews, and brainstorming.
  • Listen and understand client needs, and develop creative programs and design concepts to meet the business objective of clients.
  • Provide rationale for design decisions while being able to accept feedback on work without ego—this is a team sport and everyone’s voice has value
  • Manage multiple projects for multiple clients from concept through completion.
  • Partner with internal teams (creative counterparts, account services, project management, and strategy) to develop concepts and present to clients.
  • Collaborate with team to manage production quality and adherence to deadlines and budgets.
  • Provide quality control over concepts and projects.
  • Share professional expertise with your fellow Cicerones, and be open to reciprocal mentorship from them. 
  • Stay curious and current with the latest digital trends and proactively seek out solutions to achieve greater efficiencies.

Minimum Requirements:

  • Experience designing in a professional environment with an emphasis on digital work.
  • Ability to conceptualize and execute  visual/UX design (with mentorship available). 
  • Fully understand each assignment as articulated in the creative brief and work hand-in-hand with the team to develop creative that delivers on brand and brief.
  • Ability to understand and articulate best practices (personas, journeys, mapping etc.).
  • Provide graphic design deliverables: e.g. on-brand, responsive design, concepts and wireframes.
  • Portfolio showcasing strong strategic design thinking – ideally in both BTB and BTC work.
  • Sound understanding of photography, video content, illustration, and typography.
  • Proficient in Adobe CS tools.
  • Ability to evaluate and direct motion graphics and interactive projects.
  • Adapts to the requirements of a fast-paced environment while maintaining strict attention to detail and quality.
  • Ability to create and maintain highly organized server and document files.
  • Effectively drives and delivers on multiple assignments at one time.
  • Ability to be lead creative on smaller projects with little to no supervision.

Bonus Points Qualifications:

  • Proficiency in understanding – interface design, usability, accessibility, HTML, CSS, wireframes, user journeys and responsive design.
  • Functional understanding of video production, video content, illustration, and typography.
  • Demonstrate a passion for generating strategic and inspiring visuals  every day.
  • Have an ability to concept at a high level and then execute on that idea.
  • Are serious about great creative but don’t take yourself too seriously.
  • Live our Ciceron values – Have Empathy, Be Curious, Bring Your Best Self, Team First, Own Your Expertise, and Deliver Excellence.

Our Vision for the Future: Ciceron is a hothouse for media innovation, big ideas and bold creative. As we invest in our growth we are striving to build the kind of creative team that can flex and thrive in today’s fast-paced, hyper-digital, constantly-evolving world. It’s a combo platter of get-shit-done, wild free thinking and a commitment to teamwork that will launch us into the next era of media and marketing.


Does this sound like an inspiring role for you?

Please submit your resume and a cover letter including a bit about your own values as they relate to Ciceron’s, what excites you most about being “a creative”, why you want to work at Ciceron to:


The Ciceron Values:

We live by these Ciceron values, and work to integrate them into ongoing interactions with clients and each other every day. It’s a guide to living, working and existing in the same space. And these aren’t hard and fast rules. They’re simply shared values within the walls of Ciceron, and hopefully beyond them. We like to think of the following as guideposts to make sure we never stop learning from others, listening to every perspective, and loving what we do. As the Account Manager, your performance and contributions to your teams and the organization will be measured by these:

Have Empathy

There’s a heart beating behind that data analyst, That project manager has feelings, too. And that client you deal with every day? They’ve got blood running through their veins just like you. We’re humans first and coworkers second. Empathy and respect should be behind everything we do. Because we’re more than our work.

Bring Your Best Self

Staying within the now can be tricky. After all, we’ve got a lot of other stuff going on outside of work. But, we want people who can be present, positive, and progressive in their thinking. That means bringing all your strengths, showing an active role in the company, being self-aware and always growing as a human being.

Be Curious

One of the greatest things about being human is the “why”, hidden just inside of the endless cosmos of the “unknowing.” Hidden within our everyday work are opportunities to learn something new. It’s simply a matter of seeing it. Never be complacent in your knowledge. Never be satisfied with the status quo. Never be left wanting a life of surprises.

Own Your Expertise

Ciceron was built on the concept of being trusted guides. That’s who we hire. That being said, we ask each person to embrace what they bring to the table and to be passionate about it. To be less cavalier and more comfortable in our skin. Less cocky and more confident in our individual skills.

Team First

Whether it’s players on a field or coworkers in an office, we’re one team dedicated to a win that we can all take credit for. Heck, even if you’re not into sports, it’s pretty easy to see the parallels. This is about celebrating victories as a whole, treating everyone with the utmost respect, clear lines of communication, inherent trust and setting others up for success.

Deliver Excellence

Okay, so obviously nobody’s perfect. But, this isn’t really about that anyway. We should always provide coworkers and clients with the best possible “us” that we can. That means high energy output in order to get the same back. When you’re accountable and reliable, you’re the most valuable.


We are our clients’ cicerones—trusted and masterful guides who navigate complex journeys. We understand the world in which brands compete, and we have the experience bringing together data + media + creative to lead the way. Ciceron is a privately held agency celebrating 25 years of guiding clients to success, multiple “best places to work” awards, and a wall of industry-coveted accolades.